Store Policy
Customer Care
Customer Care
Welcome to The Artisans Sip, where your satisfaction is our utmost priority. We're dedicated to providing not only exceptional products but also a customer experience that leaves you feeling confident in your choices.
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Our mission is to bring a touch of artistry and coziness to your daily coffee and tea rituals. We understand that this extends beyond the products we offer, which is why we've created a comprehensive Customer Care section to ensure your experience with us is as smooth as possible.
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Contact Us: If you have any questions, concerns, or feedback, we encourage you to get in touch with our dedicated customer support team. We're here to assist you and ensure that your inquiries are promptly addressed. You can reach us via email, phone, or our Contact Form.
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Return & Exchange Policy: We want you to be completely satisfied with your purchase. Our Return & Exchange Policy outlines the details and steps for hassle-free returns and exchanges. Your happiness is our priority, and we aim to make the process as convenient as possible.
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Shipping Policy: We're committed to delivering your orders in a timely and efficient manner. Our Shipping Policy provides information on processing times, shipping methods, and estimated delivery times, ensuring you're always informed about the status of your order.
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FAQs: For quick answers to common questions, be sure to check out our FAQs section. We've compiled valuable information to address your queries and concerns without delay.
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At The Artisans Sip, we believe that transparency and open communication are essential for building trust with our valued customers. Our detailed customer care policies are designed to make your shopping experience with us as enjoyable and reassuring as possible.
Thank you for choosing The Artisans Sip for your coffee and tea accessory needs. We look forward to serving you and making each sip a work of art.
Privacy & Safety
At The Artisans Sip, we prioritize the privacy and safety of our customers. We are committed to safeguarding your personal information and providing a secure and transparent shopping experience. This policy outlines how we collect, use, and protect your data.
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Information Collection: We collect personal information when you make a purchase, sign up for an account, or subscribe to our newsletter. This information includes your name, email address, shipping address, and payment details. We may also collect non-personal information such as your browser type and IP address.
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Payment Security: We take payment security seriously. To ensure the safety of your financial information, we utilize third-party banking services to verify and process payments. Rest assured that your payment details are handled with the highest level of encryption and security.
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Data Usage: We use your personal information for order processing, order status updates, and to improve your shopping experience. We may also use your email to send newsletters, promotions, or product updates, but you have the option to unsubscribe at any time.
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Data Protection: Your data is stored on secure servers, and we take all necessary measures to protect it from unauthorized access or disclosure. We do not sell or share your information with third parties unless required for order fulfillment or as mandated by law.
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Contact After Purchase: After successfully completing a purchase, we may contact you for order-related purposes, such as order confirmation and shipping updates. Rest assured, we respect your privacy and will not inundate you with unsolicited communications.
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Cookies: We may use cookies to enhance your browsing experience. You have the option to disable cookies in your browser settings, but this may affect the functionality of our website.
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User Rights: You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact our customer support team.
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Your privacy is of the highest importance to us, and we are committed to upholding the highest standards in data protection. We value your trust and look forward to serving you in a secure and transparent environment.
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By choosing The Artisans Sip, you can shop with confidence, knowing that your privacy and safety are our top priorities.
Wholesale Inquiries
Welcome to The Artisans Sip, where we are delighted to offer our stunning products to retailers looking to share our passion for quality and aesthetics. If you're interested in becoming a part of our journey and featuring our products in your retail space, we've got the details you need to get started.
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How to Become a Retailer: To inquire about wholesale opportunities and become an authorized retailer of The Artisans Sip products, please contact our Wholesale Team at TheArtisansSip@gmail.com. We'll guide you through the application process and provide all necessary information.
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Our Products: Explore our extensive catalog of aesthetic and handcrafted ceramic mugs, meticulously designed to elevate the coffee and tea experience. Whether your customers are seeking unique and cozy morning companions or the perfect gift, our products add charm and elegance to any retail space.
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Minimum Order Quantities: We offer flexibility in choosing the products that best suit your retail needs, and we can accommodate a variety of order quantities. Our Wholesale Team will work closely with you to determine the minimum order quantities for your specific requirements.
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Pricing and Discounts: Our competitive pricing and volume discounts make it easy for retailers to offer our products to their customers while maintaining healthy profit margins. We'll provide you with all the pricing details you need to make informed decisions.
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Product Support: As an authorized retailer, you'll have access to our customer support and product knowledge resources. We're here to assist you in understanding our products, answering customer questions, and ensuring your success in representing The Artisans Sip.
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Customization Options: If you're looking for exclusive products tailored to your brand, ask us about customization options. We can work with you to create unique designs that reflect your retail identity.
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Becoming a retailer of The Artisans Sip means joining a community dedicated to enhancing the daily rituals of coffee and tea lovers with aesthetic, handcrafted mugs. We're excited to partner with you and take your retail business to the next level.
Contact our Wholesale Team today at TheArtisansSip@gmail.com to begin the journey.
Payment Methods in CAD
- Credit / Debit Cards
- PAYPAL
- Cash
